Cricket Visual Voicemail
Everyone
Users Interact
Explore great enhancements inside Cricket Visual Voicemail. Cricket Wireless LLC designed this software specifically for loyal users. Dive deeper into information via Communication.
Simple And Quick This App Cricket Visual Voicemail
Some voicemails are important. Others are a waste of time. We designed Cricket Visual Voicemail to help you see your way to the messages that matter.
Visual Voicemail lets you:
· View a list of your voicemail messages
· Play, delete, or save messages in any order
· Pause, stop, replay and fast forward messages while playing
· Reply to messages by returning the call or text message
· Easily change your recorded greeting
· Save important messages to your phone or memory card.
· Easily export voice messages
Important to know: Receiving voicemail on the Visual Voicemail app will not count against your high-speed data quota. Downloading this app and responding to voicemails using email will count against your high-speed data quota.
During initial setup the app may send a free one-time SMS to your Cricket Voicemail service to authenticate your account.
Problems Upgrading?
Don’t sweat it! We’re here to help. Contact us on Facebook () or Twitter () for the fastest reply. You may also chat online at or call 1-800-CRICKET.
Visual Voicemail lets you:
· View a list of your voicemail messages
· Play, delete, or save messages in any order
· Pause, stop, replay and fast forward messages while playing
· Reply to messages by returning the call or text message
· Easily change your recorded greeting
· Save important messages to your phone or memory card.
· Easily export voice messages
Important to know: Receiving voicemail on the Visual Voicemail app will not count against your high-speed data quota. Downloading this app and responding to voicemails using email will count against your high-speed data quota.
During initial setup the app may send a free one-time SMS to your Cricket Voicemail service to authenticate your account.
Problems Upgrading?
Don’t sweat it! We’re here to help. Contact us on Facebook () or Twitter () for the fastest reply. You may also chat online at or call 1-800-CRICKET.
View your messages and play them in any order. Reply via call or text.
Updated on
Aug 19, 2025
Data safety
arrow_forward
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- This app may share these data types with third partiesPersonal info, Audio and 2 others
- This app may collect these data typesAudio and App info and performance
- Data is encrypted in transit
- Data can’t be deleted
Ratings and reviews
33.2K reviews
LA F
- Flag inappropriate
April 30, 2026
I've had nothing but problems with this app. I can never hear my messages, the volume is so bad and putting it on speaker completely silences it. And almost half the time it says transcript not available. So, I can't read half of them either! It's my understanding that it's kinks that have never been worked out. I used to have a great visual voicemail app and when I upgraded to the latest version of android phone, I lost it and had to use what was available; the one through my carrier.
22 people found this review helpful
Cricket Wireless LLC
April 30, 2026
We thank you for sharing your feedback with us. We are sorry to hear of your recent experience. Please feel free to reach out to us via X @cricketsupport or on Facebook at m.me/cricketwireless where we can assist you further.
Sara Jessick
- Flag inappropriate
- Show review history
October 1, 2021
This is a great idea for people with hearing loss, like me. Being able to see what's being said is helpful. However, the text, every time, has gaps or incorrect/mispelled words. And recently, my voice-mails have even started overlapping each other, with the text from new messages getting buried under text from an old message. Not sure what can be done, and I'd really rather not uninstall and reinstall the app. I only have 6 saved messages, but it's important that I keep them.
171 people found this review helpful
Cricket Wireless LLC
October 1, 2021
Hi Sara! 😊 Thanks for this feedback! We recommend clearing your app cache and data, completely closing out the app, then going back in. If the problem persists, please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.
A Google user
- Flag inappropriate
- Show review history
October 11, 2018
When I disabled this app and bring it back, it works fine. But when it gets up dated it's so hard, frustrating, to listen to messages. After four seconds, it shuts off. Or move the phone, it shuts off the message. Plus I have to double click the start symbol and double click speaker symbol to get them to work. Most of the time I have to do this two or three times to listen to messages. Very frustrating!! Update: After writing this, I had a pop up telling me how to correct this problem with changing the voicemail phone number. So we will see. Update: as long as this app doesn't update, it works good. Changing the voicemail phone number didn't matter. I had metro PC's for many years. Never no problems with voicemail. Voicemail is important to me. Maybe I should go back to metro pcs.
139 people found this review helpful
What’s new
Performance updates and bug fixes.
